For professionals

Support coordinators: refer in five minutes, hear back in fifteen.

You need providers who respond fast, are honest about capacity, and get reports done by the plan review date. That's the job. Here's how we make yours easier.

Why coordinators refer to us

15-minute response in business hours. Your referral gets a same-session reply, not a voicemail black hole — after hours, first thing next business day.
Honest capacity, upfront. Our live capacity page shows what we can genuinely take on right now, per service and area — before you spend time referring.
Experienced clinicians only. AHPRA-registered psychologists and OTs, SPA Certified Practising speech pathologists, NDIS Commission-registered behaviour support practitioners. We don't hire new graduates.
Reports written for the NDIA. FCAs, progress reports and behaviour support plans written to evidence expectations — tell us the plan review date and we work backwards from it.
Transparent FCA pricing. Coordinators ask us this constantly, so it's public: 2 hrs assessment + 9 hrs report + 0.5 hrs travel, quoted before we start — full FCA cost breakdown here.

Services and coverage

Psychology, Occupational Therapy and Speech Therapy — mobile across Sydney's eastern suburbs and Western Sydney, plus telehealth Australia-wide.
Positive Behaviour Support — local visits across the Sydney metro (see the full suburb list), including plans involving restrictive practices.

How to refer

Use the online referral form (about five minutes; select "Support Co-ordinator" as your relationship). Referring several participants? Email [email protected] with the basics and we'll take it from there — no need to fill the form repeatedly. We'll confirm receipt, tell you real availability, and share clinician profiles on request.

What happens next

We contact the participant or nominated contact, complete a service agreement, and book the first visit. You get kept in the loop at the milestones that matter: engagement confirmed, assessment done, report delivered. NDIS billing is at price-guide rates from the appropriate Capacity Building budget — no surprises for your participant's plan.